Pass4TestのCMS7問題集は実際のCMS7認定試験と同じです。この問題集は実際試験の問題をすべて含めることができるだけでなく、問題集のソフト版はCMS7試験の雰囲気を完全にシミュレートすることもできます。Pass4Testの問題集を利用してから、試験を受けるときに簡単に対処し、楽に高い点数を取ることができます。
人生には様々な選択があります。選択は必ずしも絶対な幸福をもたらさないかもしれませんが、あなたに変化のチャンスを与えます。Pass4TestのPeoplecertのCMS7試験トレーニング資料はIT職員としてのあなたがIT試験に受かる不可欠なトレーニング資料です。Pass4TestのPeoplecertのCMS7試験トレーニング資料はカバー率が高くて、更新のスピードも速くて、完全なトレーニング資料ですから、Pass4Test を手に入れたら、全てのIT認証が恐くなくなります。
Pass4TestのIT業界専門家チームは彼らの経験と知識を利用して絶えないな試験対策材料の品質を高めて、受験者の需要を満たして、受験者のはじめてPeoplecert CMS7試験を順調に合格するを保証します。あなた達はPass4Testの商品を購入してもっともはやく正確に試験に関する情報を手に入れます。Pass4Testの商品は試験問題を広くカーバして、認証試験の受験生が便利を提供し、しかも正確率100%です。そして、試験を安心に参加してください。
試験番号：CMS7問題集
試験科目：Peoplecert 「ITIL V3 Foundation 」
一年間無料で問題集をアップデートするサービスを提供いたします
最近更新時間：2013-12-19
問題と解答：全370問
生活で他の人が何かやったくれることをいつも要求しないで、私が他の人に何かやってあげられることをよく考えるべきです。職場でも同じです。ボスに偉大な価値を創造してあげたら、ボスは無論あなたをヘアします。これに反して、あなたがずっと普通な職員だったら、遅かれ早かれ解雇されます。ですから、IT認定試験に受かって、自分の能力を高めるべきです。 Pass4TestのPeoplecertのCMS7試験問題集はあなたが成功へのショートカットを与えます。IT 職員はほとんど行動しましたから、あなたはまだ何を待っているのですか。ためらわずにPass4TestのPeoplecertのCMS7試験トレーニング資料を購入しましょう。
関連する研究資料によって、PeoplecertのCMS7認定試験は非常に難しいです。でも、心配することはないですよ。Pass4Testがありますから。Pass4Testには豊富な経験を持っているIT業種の専門家が組み立てられた団体があって、彼らは長年の研究をして、最も先進的なPeoplecertのCMS7試験トレーニング資料を作成しました。資料は問題集と解答が含まれています。Pass4Testはあなたが試験に合格するために一番適用なソースサイトです。Pass4TestのPeoplecertのCMS7試験トレーニング資料を選んだら、あなたの試験に大きなヘルプをもたらせます。
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NO.1 The group that authorizes changes that must be installed faster than the normal process is called the?
A. Emergency CAB (ECAB)
B. Urgent Change Authority (UCA)
C. Urgent Change Board (UCB)
D. CAB Emergency Committee (CAB/EC)
Answer: A
Peoplecert参考書 CMS7問題集 CMS7認定試験 CMS7
NO.2 What is a RACI model used for?
A. Defining roles and responsibilities
B. Monitoring services
C. Performance analysis
D. Recording Configuration Items
Answer: A
Peoplecert CMS7 CMS7 CMS7
NO.3 Which role would you MOST expect to be involved in the management of Underpinning Contracts?
A. Service Catalogue Manager
B. IT Designer/Architect
C. Process Manager
D. Supplier Manager
Answer: D
Peoplecert CMS7過去問 CMS7 CMS7
NO.4 A plan for managing the end of a supplier contract should be created when?
A. The contract is being negotiated
B. The contract is about to be ended
C. The Supplier Manager decides that there is a risk the contract might need to end soon
D. The contract has been agreed
Answer: A
Peoplecert参考書 CMS7 CMS7
NO.5 Which of the following statements is INCORRECT?
A. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
B. The SKMS is part of the Configuration Management System (CMS)
C. The SKMS can include data on the performance of the organization
D. The SKMS can include user skill levels
Answer: B
Peoplecert CMS7過去問 CMS7 CMS7 CMS7
NO.6 Which of these statements about Service Desk staff is CORRECT?.
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
C. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
D. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
Answer: C
Peoplecert問題集 CMS7過去問 CMS7 CMS7 CMS7
NO.7 Effective release and deployment management enables the service provider to add value to the
business by?
A. Ensuring that all assets are accounted for
B. Ensures that the fastest servers are purchased
C. Delivering change, faster and at optimum cost and minimized risk
D. Verifying the accuracy of all items in the configuration management database
Answer: C
Peoplecert CMS7認定資格 CMS7認定証 CMS7
NO.8 Which of the following sentences BEST describes a Standard Change?
A. A change to the service provider's established policies and guidelines
B. A pre-authorized change that has an accepted and established procedure
C. A change that is made as the result of an audit
D. A change that correctly follows the required change process
Answer: B
Peoplecert問題集 CMS7認定資格 CMS7認定資格 CMS7認定資格 CMS7参考書
NO.9 Which of the following is NOT one of the five individual aspects of Service Design?
A. The design of the Service Portfolio, including the Service Catalogue
B. The design of Market Spaces
C. The design of new or changed services
D. The design of the technology architecture and management systems
Answer: B
Peoplecert問題集 CMS7 CMS7 CMS7過去問
NO.10 Which of the following is NOT the responsibility of the Service Catalogue Manager?
A. Ensuring that all operational services are recorded in the Service Catalogue
B. Ensuring that information in the Service Catalogue is accurate
C. Ensuring that information in the Service Catalogue is consistent with information in the Service
Portfolio
D. Ensuring that information within the Service Pipeline is accurate
Answer: D
Peoplecert CMS7認定証 CMS7練習問題
NO.11 How many times should each stage of the Plan, Do, Check, Act (PDCA) cycle be visited?
A. Each stage should be carried out once in the order Plan-Do-Check-Act
B. There should be a single Plan,then the Do-Check-Act cycle should be repeated multiple times to
implement Continual Improvement
C. There should be a single Plan and Do,then Check and Act should be carried out multiple times to
implement Continual Improvement
D. The entire cycle should be repeated multiple times to implement Continual Improvement
Answer: D
Peoplecert認証試験 CMS7 CMS7
NO.12 In which core publication can you find detailed descriptions of Service Level Management, Availability
Management, Supplier Management and IT Service Continuity Management?
A. Service Transition
B. Service Design
C. Service Strategy
D. Service Operation
Answer: B
Peoplecert CMS7参考書 CMS7問題集 CMS7認定試験 CMS7
NO.13 Which of the following module would be MOST useful in helping to define an organizational structure?
A. RACI model
B. Service Model
C. Continual Service improvement (CSI) model.
D. The Deming Cycle
Answer: A
Peoplecert練習問題 CMS7認定証 CMS7
NO.14 The BEST description of the purpose of Service Operation is?
A. To decide how IT will engage with suppliers during the Service Management Lifecycle
B. To proactively prevent all outages to IT Services
C. To deliver and support IT Services at agreed levels to business users and customers
D. To design and build processes that will meet business needs
Answer: C
Peoplecert CMS7問題集 CMS7認定資格
NO.15 Which is the correct combination of Service Management terms across the Lifecycle?
A. 1A, 2B, 3C, 4D
B. 1C, 2D, 3A, 4B
C. 1C, 2B, 3A, 4D
D. 1B, 2C, 3D, 4A
Answer: C
Peoplecert CMS7過去問 CMS7参考書 CMS7 CMS7練習問題
NO.16 Service Assets are used to create value. Which of the following are the MAJOR types of Service Asset?
A. Services and Infrastructure
B. Applications and Infrastructure
C. Resources and Capabilities
D. Utility and Warranty
Answer: C
Peoplecert認定資格 CMS7 CMS7 CMS7参考書 CMS7 CMS7認証試験
NO.17 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
C. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
D. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
Answer: B
Peoplecert CMS7 CMS7問題集 CMS7 CMS7
NO.18 Which of the following questions does Service Strategy help answer with its guidance?
How do we prioritize investments across a portfolio?
What services to offer and to whom?
What are the Patterns of Business Activity (PBA)?
A. 3 only
B. 1 only
C. 2 only
D. All of the above
Answer: D
Peoplecert過去問 CMS7 CMS7過去問 CMS7 CMS7 CMS7認証試験
NO.19 Which of the following is NOT an example of Self-Help capabilities?
A. Requirement to always call the service desk for service requests
B. Menu-driven range of self help and service requests
C. Web front-end
D. A direct interface into the back end process handling software
Answer: A
Peoplecert認定資格 CMS7 CMS7認定試験 CMS7過去問
NO.20 Which of the following statements is INCORRECT?
A. The SKMS is part of the Configuration Management System (CMS)
B. The SKMS can include data on the performance of the organization
C. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
D. The SKMS can include user skill levels
Answer: A
Peoplecert CMS7 CMS7 CMS7 CMS7 CMS7問題集
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